this user agreement is an electronic record in terms of information technology act, 2000 ("act") and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the information technology (amendment) act, 2008. this user agreement is generated by a computer system and does not require any physical or digital signatures. this user agreement is published in accordance with the provisions of rule 3 (1) of the information technology (intermediaries guidelines) rules, 2011 that require publishing the rules and regulations, privacy policy and terms and conditions for access and/or usage of rishtey tv ("website"). in these terms and conditions of use ("terms of use"),the following terms shall have the meaning as ascribed to them below: "user" refers to you, the person visiting, accessing and/or using the website by means of any communication device. "viacom18"refers to viacom18 media private limited, a company incorporated under the indian companies act, 1956, having corporate identity no. u92100mh1995ptc095508 and having its registered office address at zion biz world, subhash road 'a', vile parle east, mumbai 400057, india, which is the owner of all rights in this website. all references to "you" and "your" shall mean the user. all references to "viacom18", "company", "we", "us" and "our" shall mean viacom18. this is a legal and binding agreement between you i.e. the user of the website and the company and states the terms that govern your use of the website. by accessing this website, you consent, agree and undertake to abide, be bound by and adhere to the terms of use and if you do not agree to these terms of use, you should not access or use the website and any use thereafter shall be unauthorized. by accessing and/or using the website, you signify your agreement to accept these binding terms of use herein. this document constitutes a legally binding user agreement between the company and you. if you do not agree with any or all of the following terms of use (including the privacy policy), please do not access and/or use the website. we reserve the right, at our sole discretion, to change, modify or otherwise alter these terms of use at any time without prior notice. such changes and/or modifications shall become effective immediately upon being posted/published on the website herein. please review the terms of use from time-to-time. your continued use of the website following the posting of changes and/or modifications shall constitute your acceptance of any revised terms of use. the company retains the right at any time to deny or suspend access to all or part of the website to anyone who the company believes has violated any of these terms of use. 1. access to the website 1.1. this website is offered and made available only to users above the age of 18 years (or above 21 years where a guardian is appointed as per the majority act of 1875) ("age of majority"). 1.2. if you are under the age of majority and continue accessing the website, the company will assume that you have reviewed these terms of use and the privacy policy with your parent/legal guardian and your parent/legal guardian understands and agrees to it on your behalf. if you are under the age of majority at the time of accessing and/or using the website, your access and usage of the website shall be deemed to be subject to parental/legal guardian consent and under parental/legal guardian’s guidance at all times. you and your parents/legal guardians confirm that the website is offered to you for your enjoyment and these terms of use shall constitute a legally binding user agreement between the company and your parents/guardians who are contracting on behalf of you. where users are below the age of majority, all references to "user", "you" and "your" shall mean and include you and your parents/legal guardians acting for and on your behalf for your benefit. 1.3. some content offered on the website may not be suitable for some users and therefore viewer discretion/parental discretion is advised. also, some content offered on the website may not be appropriate for viewership by persons below the age of majority. if you are under the age of majority, you may view the content only with prior consent of your parents/legal guardians. parents/legal guardians are advised to exercise discretion before allowing their children and/or wards to access this website and/or any material (as defined later). your access to and use of the website is subject to these terms of use, privacy policy and all applicable laws, rules, and regulations in india. 1.4. the company grants you a personal, revocable, non-exclusive, non-transferable right to access and use the website, for non-commercial use only and private viewing only, in accordance with these terms of use. these terms of use, govern your access of the website and any data, message, text, image, audio, sound, voice, codes, computer programmes, software, database, micro film, video, information, content, etc. that you host, publish, share, transact, display and/or upload. 1.5. please note that the availability of the website in your jurisdiction, and your ability to access the website is subject to the company’s sole discretion. the company may at its sole discretion restrict the website from being accessed in certain geographical locations. you undertake that your access of the website shall be in compliance with all applicable laws (as amended from time-to-time). you understand that your access of the website and its contents may vary depending upon your jurisdiction, device specifications, internet connection, etc. you acknowledge and agree that we will provide you only access to the website and that you will be solely responsible for all equipment as may be necessary for you to access the internet, mobile and/or other connection, operator and service fees associated with your access, etc. 2.ownership of intellectual property rights the following terms shall have the meaning as ascribed to them below: 2.1. "intellectual property rights" shall mean all patents, trademarks, service marks, copyrights, database right, trade names, brand names, trade secrets, design rights and similar proprietary rights of the company whether registered or unregistered and all renewals and extensions. 2.2. all rights, title and interest in the intellectual property rights in the website including without limitation all its constituents, content, text, images, audios, audio-visuals, literary work, artistic work, musical work, computer programme, dramatic work, sound recording, cinematograph film, a video recording, performance and broadcast under the copyright act, 1957, specifications, instructions, abstracts, summaries, copy sketches, drawings, artwork, software, source code, object code, comments on the source code and object code, domain names, application names, designs, database, tools, icons, layout, programs, titles, names, manuals, graphics, animation, games, applications, user interface instructions, photographs, artist profiles, illustrations, jokes, memes, contests, and all other elements, data, information and materials ("materials")are the property of the company and/or its licensors and/or other respective owners and are protected, without limitation, pursuant to intellectual property rights laws of india and the world. the company retains full, complete and absolute title to the website and all intellectual property rights therein. 2.3. the website including any materials thereon shall be deemed to be non-exclusively licensed to you by us only for your non-commercial personal use and only for such period as we may, in our solediscretion,deem appropriate. you shall not use, reproduce, redistribute, sell, offer on commercial rental, decompile, reverse engineer, disassemble, adapt, communicate to the public, make a derivative work, interfere with the integrity of the website (including without limitation the software, coding, constituents, elements, materials, etc.)in any manner whatsoever. 2.4. you expressly confirm not to, directly or indirectly, copy, reproduce, modify, edit, re-edit, amend, alter, vary, enhance, improve, upgrade, create derivative works, translate, adapt, abridge, delete, display, perform, publish, distribute, circulate, communicate to the public, disseminate, broadcast, transmit, sell, rent, lease, lend, assign, license, sub-license, disassemble, decompile, reverse engineer, market, promote, circulate, exploit, digitally alter or manipulate the website(including any and all materials therein)(in whole or in part) in any manner, medium or mode now know or hereinafter developed. 3.user material 3.1. the website may allow users to publish content, data, information, text, images, videos, audios, audio-visuals, user’s opinion, recommendation, advice, view, etc. ("user material"). the user material does not reflect the views of the company. in no event shall the company be held responsible for any user material, neither does the company endorse or recommend any user material, nor shall the company be liable for any loss or damages resulting from publishing of the user material on the website. 3.2. by submitting a user material, you grant the company a perpetual, worldwide, royalty-free, irrevocable, non-exclusive license to use, and authorize others to use the user materialin whole or in part, in any and all media, now known or hereinafter developed, including rights to use the user material in isolation or in combination with any other material. you agree that in such circumstances, you are not entitled to any intimation or compensation from the company. 3.3. the companywill have the right but no obligation to monitor, remove, suspend, destroy, use and change any user materialand/or content that is available on or via any chat area onthewebsitegenerally, if any, in any manner that the companymay its sole discretion determine, at any time. although the companymay endeavour to periodically monitor the user material posted on thewebsite, the companywill not be responsible for the same. 3.4. in the eventthe companyhosts or puts up any reviews of any movies or programs, whether third party or own content or other such views, then the views shall demonstrate only the author’s views and not the views of the company. 3.5. by postinguser materialon the website, you undertake, represent and warrant to the companythat: (a) the user materialis original;(b) does not infringe the rights of any third party including without limitation intellectual property rights;and (c) is not -- defamatory, derogatoryor abusive or malicious or hurtful to any person, particular entity, groups, caste, religion, race or community or seditious or pornographic or vulgar or in violation of any law. 3.6. you agree, covenant and undertake that you shallnothost, display, upload, modify, publish, transmit, update or share any data, information, content or message that: (a) belongs to another person and to which you do not have any right to; (b) is grossly harmful, harassing, blasphemous defamatory, derogatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; (c) harm minors in any way; (d) infringes any patent, trademark, copyright or other proprietary rights or intellectual property rights; (e) violates any applicable national or international laws, regulations, rules and/or guidelines; (f) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; (g) impersonates another person; (h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; (i) threatens the unity, national interest,integrity, defence, security or sovereignty of india, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting to any other nation/country; (j) is offensive or has menacing character; (k) causes annoyance, inconvenience, danger, obstruction, insult, injury, criminalintimidation, enmity, hatred or ill will; (l) causes annoyance or inconvenience or is intended to deceive or to mislead the addressee or recipient about the origin of such messages. 3.7. you further undertaker that you shall not use the website to: (a) violate the privacy right or personal right or confidential information of any person; (b) commit an act which could be construed as an act of cyber terrorism; (c) collect, store and/or identify private/personal information of any user or person; (d) facilitate personal attacks on other individuals, entity, groups, caste, religion, race or community; (e) stalk or otherwise harass another person or user; (f) upload, post or e-mail any content that you do not have a right to transmit under any law or under contract; (g) upload, post or e-mail any content that infringes privacy rights, intellectual property rights or other third-party rights of any person or party; (h) upload, post or e-mail any unsolicited or unauthorized advertising, promotional materials, junk- mail, spam, chain-letters or any other form of solicitation; (i) upload, post or e-mail any content that contains computer viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware, devices, platforms or telecommunications equipment and/or the website; (j) interfere with, damage, disable, disrupt, impair, create an undue burden on, or gain unauthorized access to the website, including the company’s servers, networks or accounts; (k) disrupt the normal flow of dialogue, cause a screen to scroll faster than other users of the website are able to type, or otherwise act in a manner thatadversely affects other users’ ability to engage in real time exchanges; (l) cover, remove, disable, manipulate, block or obscure advertisements or other portions of the website; (m) delete or revise any information provided by or pertaining to any other user of the website; (n) promote and/or generate revenue for yourself and/or any third-party business activity; (o) carry out any activity that is prohibited under the act, including under section 43, etc. and/or under any other applicable laws, rules or regulations; (p) post unauthorized commercial communications and including advertisements; and/or (q) manipulate or morph or alter or exploit any other user’s user material. 3.8. you hereby confirm thatthe companyhas the right to determine whether any content, data or information published by you on the websiteis appropriate and complies with these terms of use, and accordingly remove any and/or all of your user material, and terminate your access without prior notice. this shall be without prejudice to any other rights and remedies that the companyhas under law and/or in equity and/or under this agreement. 3.9. if you submit any user material on the website, you shall be deemed to have waived any rights, interest and ownership in the user materialand deemed to have put the contents of the user materialin the public domain, making it open to re-use, reproduction, distribution, communication to the public, adaptation, etc. you understand the risks associated with publishing user material on the website and agree that the companyshall not be responsible or liable for any digital alteration, manipulation, morphing, illegal exploitation, etc. of any user material posted by you. 3.10. you further agree that the companyshall not be responsible or liable to you for any threatening, defamatory, derogatory, obscene, offensive or illegal conduct by other users or any infringement of your intellectual property rights, privacy rights, personal rights, etc. by other users of the website. 4.contests and promotions any and all contests, promotions and campaigns hosted or conducted on the website are subject to separate contest terms and conditions ("contest t&cs") and you are requested to read the contest t&cs as well as terms of usebefore participating in the same and upon participation it shall be deemed that the participant has read and understood the contest t&cs. terms of useare deemed incorporated by reference into contest t&cs provided in respect of a particular activity. 5.disclaimer and limitation of liability by accessing and/or using the website, you have read, understood and agree to be legally bound by the terms of this disclaimer. you agree that your access to the website is at your sole risk and at your free will. the website and all material therein contained are distributed and transmitted by the companyon an "as is" and "as available" basis. the companyand its affiliates, associates and group companies, their respective directors, key managerial personnel, employees, officers, shareholders, agents, representatives, sub-contractors, consultants and third-party providers: (a) disclaim any and all express or implied representations, warranties and/or conditions of any kind, including but not limited to warranties of completeness, accuracy, reliability, suitability, fitness, merchantability, availability, quality, fitness for any purpose, non-infringement, compatibility and/or security; (b) are not responsible or liable for any infection or contamination of your system or device arising out of or in connection with your use of the website or any connected website and do not warrant that the website, the server(s) that make the website available or any connected websites are free from viruses, trojan horses, worms, software bombs or similar items or processes or other harmful components; (c) are not responsible or liable for interruptions, delays, inaccuracies, errors, or omissions arising out of your use of the website or any connected website or with respect to the material and user material thereon; and (d) do not warrant that the website, or any connected website, linked microsites, any materials, third-party content, services offered will be uninterrupted or error free or accurate or suit your purpose. (i) every effort is made to keep the website running smoothly. however, the companytakes no responsibility for, and will not be liable for, the website being unavailable due to anyreasons. (ii) the entire risk as to the quality, accuracy, adequacy, completeness, fitness, correctness and validity of any material and use of and access to the website or any connected website rests solely with you. (iii) the website may contain links to other third-party websites which are not under the control of the company. any website you visit by a link from the website is solely the responsibility of the thirdparty providing the website. the content of, including materials and information contained on, any third party website to which you link from the website is solely the responsibility of the provider of that third party website. any transactions that you enter into with a third party listed in this website or linked from this website are solely between you and that third party. we are not responsible for any such third-party content thatmay be accessed via the website, nor the organizations publishing those third party websites, and hereby disclaim any responsibility and liability for such content. the inclusion of any links does not constitute or imply an endorsement or recommendation by us of the third-party, of the quality of any product or service, advice, information or other materials displayed, purchased, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the third party website. (iv) to the fullest extent permissible by law, the company, its affiliates, associates and group companies, and their respective directors, key managerial personnel,employees, officers, shareholders, agents, representatives, sub-contractors, consultants and third-party providers shall not be liable for any loss and/or damage and/or claims of any kind (whether in contract, tort or breach of statutory duty or otherwise) arising out of or in connection with the website and/or materials and/or user materialand/or any connected third party website including without limitation: (a) indirect or consequential loss; (b) loss of profits or revenue or savings or other economic loss; (c) incidental, direct, or special loss or similar damages; (d) loss of or damage to data; (e) loss of business, reputationor goodwill; and/or (f) wasted or lost management time;even if advised of the possibility of such loss or damage or if such loss or damage was foreseeable. (v) notwithstanding the foregoing, in no event shall the company or its affiliates, associates and group companies’ liability to you for any and all losses, damages or claims (whether in contract, tort, breach of statutory duty or otherwise) exceed the amount paid by you, if any, for accessing the website. (vi) if you are dissatisfied with the website or with these terms of use, your sole and exclusive remedy is to discontinue accessing or using the website. 6.indemnity you agree to fully indemnify, defend and hold harmless the company, its affiliates, associates and group companies, and their respective directors, key managerial personnel, employees, officers, shareholders, agents, representatives, sub-contractors, consultants and third-party providers from and against all losses, claims and damages including legal fees, resulting from: (i) your violation of any term of these terms of use; (iii) your violation of any third party right, including without limitation any publicity, privacy, or intellectual property right; (iv) your breach of any applicable laws; (iv) any unauthorized, improper, illegal or wrongful use of your account by any person, including a third party, whether or not authorized or permitted by you; and (v) your breach of any representation, warranty, covenant or undertaking under these terms of use or under applicable law. this indemnification obligation will survive the expiry or termination of these terms of use and your use of the website.